In compliance with GDPR, if you are a patient with data that is stored on the Reflex Platform you may request that data be deleted by emailing us at:


This privacy policy (“Privacy Policy”) sets out how brightlamp, Inc. (“brightlamp”) uses and protects any information that you give brightlamp when you use the applications “Reflex”, “Reflex Pro”, “Reflex Telehealth” (“App”), brightlamp’s website, or any other brightlamp product.

Your privacy is important to us.  To better protect your privacy, we provide this notice explaining our information practices and the choices that you can make regarding the way your information is collected and used.  To make this notice accessible, you will find it available on the App and on our webpage, located at This notice applies to all information collected or submitted to brightlamp, whether through the App, brightlamp’s website, or brightlamp’s other products.  The types of personal information that may be collected include, but is not limited to location, name, address, email address, phone number, and credit/debit card information.  You may be asked to provide your personal information anytime that you are in contact with brightlamp. You are not required to provide the personal information that we request, but, if you choose not to do so, we may not be able to provide you with our products or services or respond to any queries you may have.

The Way We Use Your Information

We use the information that you provide about yourself to keep you updated about our latest products, services, software updates, and upcoming events.  We also use your personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.  We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services.  For example, we may use date of birth to determine the age of the App user.  We may also use personal information for internal purposes such as auditing, data analysis, and research to improve brightlamp’s products, services, and customer communications.  We do not share this information with outside parties.

We use non-identifying and aggregate information to better design our products, services, and website and to share with advertisers. We may further collect this information to better understand customer behavior.  For example, we may tell an advertiser that X number of individuals had a certain result when using our App, or that Y number of men are using our App and Z number of women, but we will not disclose anything that could be used to identify those individuals. We do not sell any personalized information to any third-party for any reason.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and through the App.

Limited Disclosure

Your information, including user data, location, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses, and your personal information) may be accessed and monitored as necessary to provide the App and may be disclosed: (i) when we have a good faith belief that we are required to disclose the information in response to legal processes (for example a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations; (iii) where we believe that the App is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reductions; (iv) when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public generally; and (v) in order to protect the rights or property of brightlamp, including to enforce our terms of service.  By using the App and entering into brightlamp’s Terms of Service, you hereby provide your irrevocable consent to such monitoring, access, and disclosure.

If you have any questions or concerns about brightlamp’s Privacy Policy, please contact us.

Contact information:

brightlamp, Inc.

1230 Hoyt Ave.

Indianapolis, IN 46203

0138198.0657358   4844-8203-7603v1